Please read these terms carefully before using our services or booking an appointment.
By using the FreshCut & Co. website, booking our services, or engaging with our business in any way, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
These Terms constitute a legally binding agreement between you and FreshCut & Co. ("we," "our," or "us"). We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any changes constitutes your acceptance of the updated Terms.
FreshCut & Co. provides premium grooming and barber services including but not limited to:
All services are subject to availability and require advance booking. We reserve the right to modify or discontinue any service at any time.
By using our services, you agree to:
Failure to comply with these responsibilities may result in refusal of service or cancellation of future bookings.
Payment for all services is due at the time of service unless otherwise agreed upon. We accept:
All prices are quoted in Nigerian Naira (₦) and are subject to change without prior notice. We reserve the right to apply service charges for returned payments or insufficient funds.
We strive to ensure your complete satisfaction with every service. If you are not satisfied with your service:
All refund requests must be made in writing to hello@freshcut.com within 3 days of the service date.
All content on the FreshCut & Co. website, including but not limited to text, graphics, logos, images, and software, is the property of FreshCut & Co. and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission. Unauthorized use of our intellectual property may result in legal action.
As a client of FreshCut & Co., you are responsible for:
Service times are estimates and may vary depending on the complexity of the service and client needs. For home services, our team will arrive at the scheduled time, but delays may occur due to unforeseen circumstances.
We appreciate your patience and understanding in such cases. We will notify you of any significant delays as soon as possible.
FreshCut & Co. is committed to protecting your privacy and confidentiality. We will not disclose your personal information to third parties without your consent, except as required by law or as outlined in our Privacy Policy.
All client information, including contact details, service history, and preferences, is kept confidential and used solely for the purpose of providing our services.
To the fullest extent permitted by law, FreshCut & Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.
Our liability is limited to the amount paid by you for the specific service in question. We are not responsible for any allergic reactions, skin sensitivities, or adverse effects resulting from our services, provided we were not negligent in our duty of care.
We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to our business, staff, or other clients.
You may terminate your relationship with us at any time by ceasing to use our services and notifying us of your decision.
We may update these Terms of Service from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the updated Terms on this page with a new effective date.
We encourage you to review these Terms periodically. Your continued use of our services after any changes constitutes your acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of Lagos, Nigeria.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:
We will respond to all inquiries within a reasonable timeframe.
We're here to help. Contact us anytime with your questions or concerns.